Refund policy

Your satisfaction is important to us at Oliwoof.

Return Eligibility

• Returns are accepted within 30 days of delivery

• Items must be unused and in original packaging

Return Process
To start a return, contact help@oliwoof.com with your order number and reason for return.

Refunds
Refunds are issued to the original payment method within 5–7 business days after we receive and inspect the returned item.

Exchanges
If you receive a defective or incorrect product, we will arrange a replacement at no additional cost.

Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defect or our error.

For return assistance, contact help@oliwoof.com